Telemedicine VIP Service
Through a call or video conference, insureds have a quick and easy access to a virtual medical consultation, without the need to leave the comfort of their homes.
Advantages of Telemedicine VIP
- Available for all the plans worldwide
- No deductible applies
- Available in multiple language
- Service available 24 hours a day, 7 days a week
- Reduced wait times
- Immediate diagnosis
- Virtual or phone consultation from the comfort of the insured’s home
- Prescriptions medications (in the US only)
Steps to Request the Telemedicine VIP Service
1.- Contact the VUMI medical team through any of the following methods:
– Through any of the following phone numbers or by email notify@vumigroup.com
Main Toll-Free Number : +1 855 276 VUMI (8864)
| Description | Phone |
|---|---|
| From Mexico | +52 (55) 41 70 3647 (local number) |
| From Guatemala | +502 2 278 7023 (local number) |
| From El Salvador | +503 2 113 0454 (local number) |
| From Costa Rica | +506 4 001 5364 (local number) |
| Description | Phone |
|---|---|
| From Venezuela | +58 (212) 720 1730 (local number) |
| From Peru | +51 1 718 5505 (local number) |
| From Brazil | +55 11 3197 6670 (local number) |
| From Europe (Spain) | +34 91 761 0904 (local number) |
2.- The medical coordinator will take the information of the insured who will receive the medical consultation. VUMI® will schedule the consultation with a provider.
3.- In about 15 minutes to 1 hour, a doctor will contact the insured directly.